Shipping Policy

Shipping Policy

Currently we only ship within the USA .

– Production: Processing Time: 2 – 3 days* (in regular seasons) depends on your order (please read description product)  and more depends on holiday seasons.

– Estimated Delivery: 10 – 20 days* (in regular seasons) or more depends on holiday seasons for one order shipped domestic

Shipping rates are:

$5.99 for one Product. For USA

Highest rate is applied once to the whole order.

While we suits use reasonable efforts to satisfy the shipping and delivery dates provided above, we shall not be liable for any delays in shipments.

Order changes

Once your order has been confirmed, it can’t be modified or cancelled. If you’d wish to return a product, you’ve to start out out out out the returns procedure once you’ve received the item.

Item not received

If you’ve successfully placed an order and haven’t received it yet while the tracking status shows it’s delivered. you’d wish to contact the carrier to hunt out your Bags as once the item is bagged we don’t have control over it (once it’s by the carrier ) , but if the problems still persists kindly email us Mail: support@imagedesigncustom.com we’ll try our greatest to help you.

Sometimes tracking information won’t be available. this could be due to technical issues because of which the tracking information isn’t updated on the app. In such cases, if you’re still unable to locate your item, contact us  Mail: support@imagedesigncustom.com we’ll assist you…

Customer contact 24/7
Phone : +1 (812) 321 6116
Mail : support@imagedesigncustom.com
Address : ROOM A1-13, FLOOR 3, BLOCK A , YEE LIM INDUSTRIAL CENTRE 2-28 KWAI LOK STREET, KWAI CHUNG HONG KONG